TAMPA, Fla., Dec. 15, 2022 /PRNewswire/ — Greenway Well being, a number one supplier of well being data expertise companies, launched its new shopper engagement program, the Greenway Engagement Mannequin (GEM), designed to strengthen Greenway’s trusted advisor relationship with shoppers and assist a extra profitable healthcare expertise journey for Greenway shoppers by way of intentional interplay and strategic assist.
Targeted on creating an upleveled expertise not but seen within the healthcare IT trade, the GEM program supplies a devoted shopper assist workforce and creates a shopper suggestions program aimed toward bettering the consumer expertise, creating higher affected person outcomes, decreasing clinician burnout and advancing expertise that greatest serves healthcare suppliers.
As some of the built-in buyer engagement applications ever launched by Greenway Well being, shoppers will obtain value-added companies comparable to scientific and income cycle assessments with optimization solutions, and benchmarking and monitoring of shopper particular KPIs (key efficiency indicators) to assist their observe develop. Moreover, every shopper will obtain streamlined engagement from their Greenway workforce together with government or senior chief sponsorship to produce a world-class expertise.
“Greenway believes in frequently bringing belief, loyalty, and experience to our shoppers, and that requires a custom-made engagement mannequin that establishes an easy-to-use platform for our shoppers to share their experiences and achieve hands-on assist,” mentioned Tiffani Misencik, Chief Income Officer, at Greenway Well being. “The general objective for GEM is to make sure our shoppers have a rewarding healthcare expertise partnership with Greenway to allow them to get again to what they do greatest – serving sufferers.”
To be taught extra in regards to the Greenway Engagement Mannequin, go to: https://www.greenwayhealth.com/greenway-engagement-model
About Greenway Well being
Greenway Well being supplies digital well being information (EHR), observe administration, and income cycle administration options that assist practices in a number of specialties develop profitably, stay compliant, work extra effectively, and enhance affected person outcomes. Its workforce of scientific, monetary, and expertise consultants serves as trusted advisors, dedicated to enabling profitable suppliers, empowering sufferers, and constructing more healthy communities. Greenway works with greater than 55,000 suppliers throughout a number of specialties, translating into tens of millions of lives touched day by day by its options. For extra data on Greenway and its holistic options, go to www.greenwayhealth.com, name 877-537-0063, or observe Greenway on Fb, Twitter, and LinkedIn.
SOURCE Greenway Well being