The free psychological well being service Koko experimented with utilizing an AI chatbot to assist reply to folks searching for help. The take a look at has drawn criticism as being unethical and missing transparency
Know-how
10 January 2023
Psychological well being apps supply help by their platforms Emanuel M. Schwermer
A psychological well being service that enables folks to obtain encouraging phrases of help and recommendation from others examined AI-generated responses with out first notifying the recipients.
Rob Morris, founding father of the free psychological well being service Koko, outlined in a series of Twitter posts how the agency examined utilizing a chatbot to assist present psychological well being help to about 4000 folks. The chatbots have been powered by GPT-3, a publicly accessible AI constructed by San Francisco-based firm OpenAI.
The take a look at enabled customers of Koko’s on-line peer …
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